Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA)
Agenda: Day Two
VI. Conduct Risk Analysis
- Recognize and evaluate different failure modes and causes
- Differentiate between types of Failure Mode Effect Analysis (FMEA):
- system, design, process or service FMEA
- Describe important risk analysis brain storming techniques
- Explore Fault Tree Analysis (FTA)
Exercise: Create an FTA from Real-Life Scenario
VII. Close Out an Investigation
- Review the problem solving process
- Determine if corrective and preventive actions were effective
- Develop an After Action Review (AAR)
- Confirm that the corrective actions did not adversely affect the product or system
- Identify items that should potentially be tracked and monitored
VIII. Communicate with Key Stakeholders
- Foster effective team interaction
- Obtain commitment and buy-in from affected departments
- Convey CAPA issues to management
Exercise: Brainstorm Effective "Buy-in" points
IX. Streamline CAPA Process
- Examine and plot entire sequence of CAPA events
- Determine flow of the entire CAPA process
- Remove redundancies and unnecessary loops within CAPA process
- Identify process improvement opportunities
Exercise: Create a High Level CAPA "Should Map"
X. Meeting Review and Close
- Examine key points from past two days of training
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