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Root Cause Analysis (RCA) and Corrective and Preventive Action (CAPA)

Learn How Deep Your RCA Must Dig and When CAPA MUST be Performed!

  • 03/02/2009 - 03/03/2009

    San Jose, CA

  • 03/23/2009 - 03/24/2009

    Morristown, NJ

Agenda: Day Two

VI. Conduct Risk Analysis

  • Recognize and evaluate different failure modes and causes 
  • Differentiate between types of Failure Mode Effect Analysis (FMEA):
    • system, design, process or service FMEA
  • Describe important risk analysis brain storming techniques
  • Explore Fault Tree Analysis (FTA)

Exercise: Create an FTA from Real-Life Scenario

VII. Close Out an Investigation

  • Review the problem solving process
  • Determine if corrective and preventive actions were effective
  • Develop an After Action Review (AAR)
  • Confirm that the corrective actions did not adversely affect the product or system
  • Identify items that should potentially be tracked and monitored

VIII. Communicate with Key Stakeholders

  • Foster effective team interaction
  • Obtain commitment and buy-in from affected departments
  • Convey CAPA issues to management

Exercise: Brainstorm Effective "Buy-in" points 

IX. Streamline CAPA Process

  • Examine and plot entire sequence of CAPA events
  • Determine flow of the entire CAPA process
  • Remove redundancies and unnecessary loops within CAPA process
  • Identify process improvement opportunities

Exercise: Create a High Level CAPA "Should Map"

X. Meeting Review and Close

  • Examine key points from past two days of training

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